“Customers may forget what you said but they will never forget how you made them feel.” This is the value treasured by the hospitality industry. To gain an insight into the hospitality industry, the students of Grade VIII, MRIS, Charmwood visited Vivanta by Taj recently.

The students and teachers were accorded a warm welcome by the Vivanta Management team and were given a brief on the working of the hospitality industry through a power-point presentation. Later, they were taken to the front desk, food and beverages, housekeeping, security and engineering departments to show how a five-star hotel operates. The hotel personnel showed them the world -class spa and gym which is available for the guests.

The students interacted with the executive chef and were offered cookies and muffins. They enjoyed the trip and gained first-hand knowledge about the working of the hospitality industry.